About Us - Plexus IT

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About Us

 

 

Here at Plexus IT, we believe in putting the customer at the heart of the process – meaning that no matter what business you may run and no matter what size your enterprise may be, we will keep matters as informal and as straightforward as possible, making sure that you are informed and comfortable about any of the changes that you’d like to make to your business. It’s this approach that has allowed us to build fantastic relationships with our clients and within the industry in general – as we guarantee not only affordable and effective business IT support and solutions, but we also love what we do – and we want to ensure that each and every one of our clients are delighted with the service that we provide.

 

We pride ourselves in providing our customers with great honest customer services and range of technical skillsets which includes technologies such as Network Security, Backup and Disaster Recovery, Server Virtualization, Cyber Security and Cloud Services.

 

Our mission is to be a successful and high end technical support business which stands out for its skills, service, work ethic and undoubtedly our loyalty to our customers and partners.

 

You’ll also benefit from our fixed prices, while many IT professionals and support companies offer sliding scales and varying rates per hour of service. We will always advise you of charges ahead of any services you take on from us, meaning that you will never be kept in the dark on the fees that you have to pay for changes you make to your IT infrastructure. We are also proud to offer arguably the most affordable IT services and consultation in our region, as a result making Plexus IT your one-stop shop for technology advice and overhauls for less.

Experience

It’s highly likely that a sole IT professional will hold only a fraction of the expertise and training that a dedicated team will have between them. Qualifications do not necessarily equal experience and an IT specialist in-house will only ever gain experience within your company, whereas an outsourced team of experts will be well-versed in the business, having worked on different projects and clients.

Fixed Costs

 

Outsourcing with us is simple as we use a fixed rate billing system that can prove to be beneficial for many small businesses. Outsourcing work to a team, such as Plexus IT will enable you to have a wider choice of options available and most of all you can change services instantaneously. Plexus IT are always here to keep track and control of any costs that may come your way.

Efficiency

In-house IT support can only go so far and due to limited scope, will often require more time and funds from you, but with a dedicated team of outsourced experts, you can be assured of more hands on deck and therefore any projects will be completed in double quick time and to a high standard.

Lower costs

Outsourcing IT work can be considerably less expensive than hiring an IT specialist in-house – as you will only ever hire support when you need it, leaving you without unnecessary temporary labour costs that can come hand-in-hand with hiring IT personnel directly.

Low Risk

 

Outsourcing companies will normally take on and shoulder any risks to your business via the services they undertake, which means  unlike any professionals that you hire in-house, you’ll not be expected to take the blame should anything go wrong. It should also be noted that outsourced experts such as Plexus IT will already be well-versed in how to handle high-risk operations and how to prepare.

Security

On top of all the benefits that come with outsourcing IT specialists to take care of your IT infrastructure, it is important to also take into account that such firms will also be able to offer much more scope on the security of your operation, from backups and data encryption to preventative measures should the worst happen to your network or sensitive data.

What Our Clients Say

The service that I received from Qilnix IT was amazing.

The service that I received from Qilnix IT was amazing; I went from being stressed with my IT problems to being delighted that everything was now working smoothly - in under an hour! I would highly recommend them for their IT expertise and also for their friendly and professional service.

Recruitment Sector

5.0
2017-01-05T13:11:32+00:00

Recruitment Sector

The service that I received from Qilnix IT was amazing; I went from being stressed with my IT problems to being delighted that everything was now working smoothly - in under an hour! I would highly recommend them for their IT expertise and also for their friendly and professional service.

Thank You For Your Support!

We needed Qilnix IT's support services for our business, the service we recieved was great. We recommed them for anyone looking for IT services.

IT Manager

5.0
2017-01-24T21:13:31+00:00

IT Manager

We needed Qilnix IT's support services for our business, the service we recieved was great. We recommed them for anyone looking for IT services.

Very Professional & Helpful

We have been working with Qilnix IT for approximately a year now, and find their service and support is second to none. They are proactive in foreseeing and resolving issues and their support team are incredibly efficient. I would highly recommend this company.

Estate Agents

5.0
2017-01-05T13:10:53+00:00

Estate Agents

We have been working with Qilnix IT for approximately a year now, and find their service and support is second to none. They are proactive in foreseeing and resolving issues and their support team are incredibly efficient. I would highly recommend this company.

Outstanding Support!

Qilnix IT gives us great service and support… They maintain a proactive approach and are always willing to help us find better ways to do things.

Finance Sector

5.0
2017-01-05T13:11:12+00:00

Finance Sector

Qilnix IT gives us great service and support… They maintain a proactive approach and are always willing to help us find better ways to do things.
5.0
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Contact Us

For more information on how we can help enhance your business’ productivity and help you keep up with the ever-changing world of IT and your competition, call us today on 01438 419 020, or contact us via our web form below, or take a closer look at our services via the dedicated pages we have available. We’re passionate about helping make businesses the best they can possibly be in a world of changing technology and evolving IT strategy – and Plexus IT are here to make things simpler and more affordable for SMEs up and down the country.

Business & Technology Centre
Bessemer Drive
Stevenage
Hertfordshire
SG1 2DX

 

Email: info@Plexusit.co.uk
Phone: 01438 419 020

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