Here at Plexus IT, we believe in putting the customer at the heart of the process – meaning that no matter what business you may run and no matter what size your enterprise may be, we will keep matters as informal and as straightforward as possible, making sure that you are informed and comfortable about any of the changes that you’d like to make to your business. It’s this approach that has allowed us to build fantastic relationships with our clients and within the industry in general – as we guarantee not only affordable and effective business IT support and solutions, but we also love what we do – and we want to ensure that each and every one of our clients are delighted with the service that we provide.
We pride ourselves in providing our customers with great honest customer services and range of technical skillsets which includes technologies such as Network Security, Backup and Disaster Recovery, Server Virtualization, Cyber Security and Cloud Services.
Our mission is to be a successful and high end technical support business which stands out for its skills, service, work ethic and undoubtedly our loyalty to our customers and partners.
You’ll also benefit from our fixed prices, while many IT professionals and support companies offer sliding scales and varying rates per hour of service. We will always advise you of charges ahead of any services you take on from us, meaning that you will never be kept in the dark on the fees that you have to pay for changes you make to your IT infrastructure. We are also proud to offer arguably the most affordable IT services and consultation in our region, as a result making Plexus IT your one-stop shop for technology advice and overhauls for less.
It’s highly likely that a sole IT professional will hold only a fraction of the expertise and training that a dedicated team will have between them. Qualifications do not necessarily equal experience and an IT specialist in-house will only ever gain experience within your company, whereas an outsourced team of experts will be well-versed in the business, having worked on different projects and clients.
Outsourcing with us is simple as we use a fixed rate billing system that can prove to be beneficial for many small businesses. Outsourcing work to a team, such as Plexus IT will enable you to have a wider choice of options available and most of all you can change services instantaneously. Plexus IT are always here to keep track and control of any costs that may come your way.
In-house IT support can only go so far and due to limited scope, will often require more time and funds from you, but with a dedicated team of outsourced experts, you can be assured of more hands on deck and therefore any projects will be completed in double quick time and to a high standard.
Outsourcing IT work can be considerably less expensive than hiring an IT specialist in-house – as you will only ever hire support when you need it, leaving you without unnecessary temporary labour costs that can come hand-in-hand with hiring IT personnel directly.
Outsourcing companies will normally take on and shoulder any risks to your business via the services they undertake, which means unlike any professionals that you hire in-house, you’ll not be expected to take the blame should anything go wrong. It should also be noted that outsourced experts such as Plexus IT will already be well-versed in how to handle high-risk operations and how to prepare.
On top of all the benefits that come with outsourcing IT specialists to take care of your IT infrastructure, it is important to also take into account that such firms will also be able to offer much more scope on the security of your operation, from backups and data encryption to preventative measures should the worst happen to your network or sensitive data.
What Our Clients Say
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For more information on how we can help enhance your business’ productivity and help you keep up with the ever-changing world of IT and your competition, call us today on 01438 419 020, or contact us via our web form below, or take a closer look at our services via the dedicated pages we have available. We’re passionate about helping make businesses the best they can possibly be in a world of changing technology and evolving IT strategy – and Plexus IT are here to make things simpler and more affordable for SMEs up and down the country.