Microsoft’s aging email client, Outlook 2007, will not be able to connect to the company’s Office 365 cloud service starting from October 31, 2017. So if you or your business use Office 365 for maintaining documents on the cloud and use Outlook 2007 to access emails, you will not be able to access those emails via the client from the date mentioned earlier.

It should be noted that this does not mean that you will lose your emails, the Outlook 2007 client simply will not be able to connect to the Office 365 service. Hence emails sent your way from the 31st of October 2017 onwards will not be retrievable.

The only solution to this would be to upgrade to a newer version of Outlook. The reason this limitation was placed is to ensure that users get the secure experience they expect out of modern products such as Office 365. Outlook 2007 does not follow the latest advances in emailing systems and hence Office 365 support for it will come to an end.

As Microsoft is focusing more and more on its cloud services, support for old software like Outlook 2007 will also be reduced. If you are unable to upgrade to a newer version of Outlook, you can still work with your emails by accessing them through your web browser.


What are my options?


  • With Office 2007 reaching its End of Life, this is a good time to explore your options and prepare an upgrade plan. You can:
  • Upgrade to Office 365 ProPlus, the subscription version of Office that comes with many Office 365 plans.
  • Upgrade to Office 2016, which is sold as a one-time purchase and available for one computer per license.